Product

• Where can I locate Jack1t products?

 You can shop JACK1T products on our website as well as via our wholesale partners Zalando, ASOS & Macys. 

• How do Jack1ts fit?

All our jackets fit true to their UK size, although some will have been designed to fit neatly, others will have been designed to be a looser, more casual fit. We hope this means we have created something for everyone.

For specifics on fit by style, please refer to each product, where we will give further details such as key garment measurements and product specific fit advice.

For guidance on body measurements and international size conversions please refer to our fit guide.

• What is the fill power?

All our down filled Jack1ts have a minimum fill power of 700. With 90% RDS certified and responsibly sourced Down and 10% Feather. 

• What is the product composition?

We pride ourselves on using sustainably and responsibly sourced materials. 

Our Jack1ts comprise of a blend of materials. You can see breakdowns of each Jack1t when browsing. 

Predominantly we use Nylon. 

• What are the hood trims?

All our faux fur hood trims are made from the highest quality faux fur fibres, giving these styles a luxe finish.

Jack1t faux fur trims are never made from animal fibres.

 How will my Jack1t arrive? 

At full price your order will arrive in a premium packaged branded Jack1t box with branded tissue paper and a personalised thank you card. 

For on sale orders - we make use of our poly bags. This is to achieve a more environmental friendly impact. 

DAMAGE/ DEFECTED ITEMS 

We do our best to make sure your item arrives in pristine condition but if it does arrive damaged or defected please send images of the item to clientservices@jack1t.uk within 48hours of receipt of goods.